PITT Articles Archive - Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog

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Mastering Customer Engagement: A Playbook

Mastering Customer Engagement: A Playbook

Matt O' Boyle

Director, Customer Success

Mastering Customer Retention: How to Turn One-Time Buyers into Lifelong Advocates

Mastering Customer Retention: How to Turn One-Time Buyers into Lifelong Advocates

Yazan Sehwail

Co-Founder & CEO

How to Align Your Lifecycle Emails with In-App Messaging

How to Align Your Lifecycle Emails with In-App Messaging

Natália Kimličková

Sr. Product Marketing Manager

How to Turn Free Users into Paying Customers with a Strategic Omnichannel Communication

How to Turn Free Users into Paying Customers with a Strategic Omnichannel Communication

Matt O' Boyle

Director, Customer Success

5 “Golden” Email Marketing Rules To Break

5 “Golden” Email Marketing Rules To Break

Jason Resnick

Founder, Speaker, and Email Automation Expert

The Most Popular Myth About Email Marketing That Seriously Needs to Die

The Most Popular Myth About Email Marketing That Seriously Needs to Die

Ben Akyea

Senior Copywriter

How Cognitive Biases Shape Email Engagement

How Cognitive Biases Shape Email Engagement

Kath Pay

Founder and Author

Turning New Users into Advocates with an Omnichannel Lifecycle Strategy

Turning New Users into Advocates with an Omnichannel Lifecycle Strategy

Bartosz Jaworski

Senior Product Manager

Does Your Email Marketing Program Align With Your Customer Lifecycle?

Does Your Email Marketing Program Align With Your Customer Lifecycle?

Jeanne Jennings

Consultant, Trainer, Speaker

Why Romanticising PLG is Dangerous

Why Romanticising PLG is Dangerous

CJ Gustafson

“Product-Led Growth is Inevitable” – Aakash Gupta Interviews Ben Williams on B2B Growth

“Product-Led Growth is Inevitable” – Aakash Gupta Interviews Ben Williams on B2B Growth

Aakash Gupta

Chief Product Officer

The Nasty Side Effect of Bad PLG

The Nasty Side Effect of Bad PLG

Leah Tharin

Leading PLG Advisor

Common Product-Led Mistakes to Avoid

Common Product-Led Mistakes to Avoid

Wes Bush

Founder of ProductLed and bestselling author of Product-Led Growth

High-Quality Principles to Support Your Product-Led Growth

High-Quality Principles to Support Your Product-Led Growth

Kate Syuma

Growth Advisor

Inside Userpilot’s Retention Strategy: What’s Driving High User Stickiness

Inside Userpilot’s Retention Strategy: What’s Driving High User Stickiness

Matt O' Boyle

Director, Customer Success

Emotional Churn: The Silent Killer of Enterprise Products

Emotional Churn: The Silent Killer of Enterprise Products

Ibrahim Bashir

ex-VP of Product at Amplitude and author at Run the Business

Difficult but Not Frustrating: The Art of Cancelling a Product

Difficult but Not Frustrating: The Art of Cancelling a Product

Bartosz Jaworski

Senior Product Manager

How to Conduct Retention Research

How to Conduct Retention Research

Nikki Anderson

Founder at User Research Strategist

What 15+ Years in Product Has Taught Me About Improving Customer Retention

What 15+ Years in Product Has Taught Me About Improving Customer Retention

Aakash Gupta

Chief Product Officer